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For helpful tips and explanations about everything to do with e-commerce, take a look around!


What is E-commerce?

It is the buying and selling or exchanging of products, services and information via computer networks including the internet and web.

Types of E-commerce are:

  • Business to Business -
    Most E-commerce is business to business as secondary Businesses buy their materials off primary Businesses who deal with the raw materials. Any surplus of materials is sold off this way too.

  • Business to Customer -
    Businesses use this type of E-commerce to sell their products or services over the internet to their customers. An example of a business that does this is They sell products such as books and films by the customer paying online and having the product delivered.

  • Customer to Customer -
    Websites such as Ebay let this happen. Users sell their own property online for other users to buy.

  • Customer to Business -
    This is when a consumers sells a service to a Company or Business.

  • Non-Business -
    This is when organisations have information online about themselves for people to read, such as Heriot-Watt University use their website to reach potential students.

  • Intra-Business-
    This is when Companies pass information around within their own Company, such as training programmes.


Benefits of E-Commerce to Organisations

E-commerce changes the market for the organisation from a national one to a international one. With E-commerce there are no limits to how many customers the organisation could attract as they could be any where in the world.

  • More customers

  • Better suppliers

  • Most suitable business partners worldwide

  • Reduce the cost of creating, processing, distributing, storing and retrieving paper-based information.

  • Training costs can be reduced using the web

  • Can recruit from all over the world. For example a University offering a course in China.



This page was quoted from
"Getting Started With Electronic Ecommerce",,
David Kilgour, 01/06/08